Zappos walks the talk

My experience with the amazing customer culture at Zappos.com

Customer Intimacy got me to social media

The ultimate marketing situation, a lasting and close realtionship with your customer. the tools are called social media.

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• Walter Pike

  
  
  Walter Pike is the founder and leader of
  PiKE | New Marketing
  
  Marketing Maven, founder of the Digital Marketing Academy, blogger, speaker ex faculty head. Johannesburg, South Africa.
  
  
  
  

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  Unless otherwise stated PiKE's Thinking... by Walter Pike is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 South Africa License.

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  • The ORM riddle: When is an Apple not an apple?
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