Zappos walks the talk

My experience with the amazing customer culture at Zappos.com

Posted on December 16, 2009 at 12:46 am by Walter Pike · Permalink · 12 Comments
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Customer Intimacy got me to social media

The ultimate marketing situation, a lasting and close realtionship with your customer. the tools are called social media.

Posted on December 27, 2008 at 11:39 am by Walter Pike · Permalink · Leave a comment
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